Privacy Policy
Last Updated: December 4, 2025
Kokomo Mediation, LLC, (“we,”
“us,” or “our”) operates the website KokomoMediation.com (the “Site”). We are committed to protecting the privacy of our clients and visitors.
This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our Site or inquire about our mediation services.
1. Information We Collect
We collect information that you voluntarily provide to us when you express interest in obtaining information about us or our products and services.
A. Personal Identification Information When you fill out a contact form, schedule a consultation, or sign up for a newsletter, we may collect:
- Name
- Email address
- Phone number
- Mailing address (if billing requires it)
B. Dispute/Case Information If you submit an intake form or inquiry regarding a mediation, you may voluntarily provide:
- Names of other parties involved in the dispute.
- A brief description of the conflict or mediation needs.
- Note:
Please do not submit sensitive legal documents or confidential case files
through standard website contact forms. These should be transmitted via
the secure methods we will provide after engagement.
C. Payment Information We may collect data necessary to process your payment if you pay for services via the Site, such as your payment instrument number (such as a credit card number) and the security code associated with your payment instrument. All payment data is stored by our payment processor, Square. You should review their privacy policies and contact the payment processor directly to respond to your questions.
D. Automatically Collected Data Like many businesses, we also collect information through cookies and similar technologies. This includes:
- IP address
- Browser and device characteristics
- Operating system
- Language preferences
- Referring URLs
2. How We Use Your Information
We use the information we collect or receive to:
- Facilitate
Mediation Services: To schedule appointments, conduct conflicts checks, and communicate with you regarding the mediation process. - Administrative Communications: To send you service, support, and administrative information (e.g., invoices, Zoom links, changes to terms).
- Legal Compliance: To comply with applicable laws and regulations.
- Site Improvement: To analyze usage trends and improve the user experience of our website.
3. Mediation Confidentiality vs. Website Privacy
Please note that there is a distinction between Website Privacy (covered by this policy) and Mediation Confidentiality.
Once you engage our services, the mediation process is governed by a separate “Agreement to Mediate” and applicable state laws regarding mediation privilege. While we protect the data collected on this website, the specific legal protections of mediation confidentiality apply to communications made during the mediation process, not necessarily to initial inquiries made through a general web form.
4. Disclosure of Your Information
We do not sell, trade, rent, or otherwise share your personal information with third parties for marketing purposes. We may share information in the following situations:
- Service
Providers: We may share data with third-party vendors who perform services for us, such as: - Payment
processing (Square) - Scheduling
tools (e.g., Calendly, Acuity) - Video
conferencing platforms (e.g., Zoom) - Email
hosting services - Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, or a judicial proceeding.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
6. Cookies and Tracking Technologies
We may use cookies, web beacons, and tracking pixels to access or store information. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
7. Third-Party Websites
Our Site may contain links to third-party websites (such as legal resources or professional associations). We are not responsible for the safety of any information that you share with third parties. We encourage you to review the privacy policies of any third-party sites you visit.
8. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to the personal information we collect about you.
- Request that we correct or delete your personal information.
- Opt-out of marketing communications.
To exercise these rights, please contact us at the information provided below.
9. Contact Us
If you have questions or comments about this policy, you may contact us at:
Kokomo Mediation, LLC, 765-459-1030 (phone)